Governor Jay Inslee and Washington Insurance Commissioner Mike Kreidler have a deal to fix the billing problems that have plagued Washington’s Healthplanfinder for the past seven months. At least 6,000 accounts have been affected, according to The Columbian. Billing problems included lost money and information between the exchange and insurance companies and customers not being properly credited by the exchange for their insurance payments. Officials blame software issues and human errors. Under the new Inslee-Kreidler agreement, anyone experiencing technical difficulties with the health exchange may be able to bypass its payment system and pay their insurance companies directly. Steps to pursue this option can be found in this Washington Healthplanfinder press release.
Gov. Inslee & Insurance Commissioner strike deal to fix health exchange
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By Mary Bruno
Mary was Crosscut's Editor-in-Chief and Interim Publisher. In more than 25 years as a journalist, she has worked as a writer, editor and editorial director for a variety of print and web publications,
Mary was Crosscut's Editor-in-Chief and Interim Publisher. In more than 25 years as a journalist, she has worked as a writer, editor and editorial director for a variety of print and web publications,